Inbound Call Quality Issues
We've now resolved the incident. Thanks for your patience.
We are aware of call quality issues on inbound calls, including call drop-outs. The source of this issue within the Tier 1 Carrier Network has been identified and only affects inbound call routes.
Our outbound calls are being routed through our redundant links to avoid the quality issues.
We are continuing to monitor the situation and are working with the affected upstream carrier for a resolution and will update as soon as possible.
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