Resolved

All services are now working normally.

Thank you for your patience as we have worked through our call routing issues this morning.

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Recovering

Our wholesale carrier has completed rectification works and we're seeing inbound call routing start to recover.

We services to resume normal operation over the next 15 minutes.

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Identified

We've identified an issue with inbound call routing affecting all voice services. The call routing issue is occurring at the national carrier level and our wholesale carrier network provider is working on a resolution.

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Investigating

We're aware of reports of an issue affecting our services. Our engineering team are investigating.

We'll have an update for you soon when we have identified the cause.

You can subscribe to service status updates at https://status.conciergenetworks.com.au

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Began at: