M365 Incident - Outlook, SharePoint, Teams

We've now resolved the incident. Thanks for your patience.

Changes deployed by Microsoft means we are seeing some service improvement though some users are still experiencing issues.

Microsoft continues to work towards full service recovery.

Current status: Microsoft are implementing some changes intended to improve the user experience and will closely monitor to ensure these changes deliver the desired effect. We're also narrowing down the potential source of the issue and remain focused on remediating impact as soon as possible.

Users may be unable to access Outlook on the web or other Microsoft 365 services and features.

Impacted services and features may include, but are not limited to: Exchange Online - Users are unable to access Outlook on the web Microsoft Teams - Users may have difficulties scheduling meetings and/or live events - Users may have trouble loading people profile cards - Users may have issues loading file lists - Users may not be able to create new teams & channels - Users may not be able to install apps - Users may have trouble issuing searches - Users may see delays in admin policy changes taking effect - Users might see errors when using messaging extensions - Users may not see up to date Presence information - Teams Graph APIs may be impacted - Assignments tab in Teams may not load - Teams Admin Center functionalities may not perform as expected SharePoint Online, OneDrive for Business, Microsoft Bookings, Microsoft Power Automate and Power Apps in Microsoft 365 may also be experiencing some impact related to this issue.