Resolved

Thank you for your patience. We've completed troubleshooting with our upstream carrier and they have resolved the issue on their infrastructure that interrupted inbound calling. A log of calls that were unable to be routed will be provided directly to the account contact for your service will be provided shortly.

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Identified

We're identified the issue and are working with our upstream carriers to resolve the issues impacting inbound call routing.

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Investigating

We're currently investigating an issue affecting inbound call routing on our Buzz Business Voice services. Internal calls and outbound calls are unaffected.

This is also affecting calls to our service desk on our Sydney Number. For urgent issues you can reach our Service Desk via our Brisbane number on (07) 4358 0000.

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